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Japan Post Network will offer products and services transparently through readily available post office networks, aiming to contribute to “helping customers lead a better and comfortable life at present and in the future” and realize excellent management so that customers and consignors will use Japan Post Network's services over the long term.
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(As of October 1, 2007)
Japan Post Network will enhance its consulting service for customers on their life plan and asset building, for example, by providing investment trusts under a close cooperation between post offices with smaller number of staff (spoke) and post offices which have specialist staff to sell investment trusts (hub).
Japan Post Network will increase the number of post offices which provide investment trusts, expand its lineup of investment trusts, and actively sell automobile insurance products (immediately after the privatization), and life and non-life insurance products, such as variable annuities and third-sector insurance products.
Japan Post Network will engage in the real estate development business, and rent, manage and sell its three central post offices as offices, commercial facilities and housing. It will also conduct the real estate leasing/management business, including operations of parking lots and shops for rent by effectively utilizing less or unused properties, as well as the mail-order business such as catalog sales.
Japan Post Network will give operational guidance to post offices and inspect post offices, maintain a high security level by providing thoroughgoing training, etc., manage personal information appropriately as a bank agency and a financial product agency, and secure internal control for financial reports that conform to examination requirements for three Group companies' listing.
Japan Post Network will standardize and simplify various operations processing schemes, and improve service counter staff's knowledge and skills.
Japan Post Network will establish a wage system based on employees' ability and performance, taking into account various allowances to enhance employees' incentive.
Japan Post Network will introduce a profit/loss management by post office and general-purpose terminals, and develop full-scale systems.
Japan Post Network will manage its offices with emphasis on conservation of energy and natural resources and on environmental protection, actively subcontract operations for local public organizations, provide nationwide information on regional special products, and implement exchanges with local residents.